Returns

Returns:

  • All sales are final as each item is custom and made to order.


Damaged/Defective Items:

  • We must be notified within 3 calendar days of you receiving the damaged item. Please email us at shoprubylinn@gmail.com with the following information:
    • Your name
    • Order number
    • Pictures of the defect and packaging
  • A full refund or store credit will be given for damaged returns.